First Express Courier & Cargo Private Limited (“First Express Courier & Cargo”) understands the importance of protecting the privacy of users of the First Express Courier & Cargo website www.firstexpress.in The information collected on the First Express Courier & Cargo website is used to market and improve the services of First Express Courier & Cargo and its subsidiaries’, to improve the content and services on the First Express Courier & Cargo web site and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. First Express Courier & Cargo may use this information, with the users’ permission, for the above purposes.
First Express Courier & Cargo never shares any information obtained on or from the First Express Courier & Cargo website with any other organization, and will not do so in future, unless required by law. First Express Courier & Cargo will not sell information obtained through the First Express Courier & Cargo website to any party or parties.
Certain areas of the First Express Courier & Cargo website, including but not limited to the sections on ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’ require registration or a password for access. Information obtained from registered users of these areas may also be used for First Express Courier & Cargo’s marketing purposes, and cookies may be used in those and other areas, as is described in this privacy policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to the ‘Tracking’ section on the First Express Courier & Cargo website. In addition, visitors to the First Express Courier & Cargo website may choose to register for a First Express Courier & Cargo website username and password to simplify access to some interactive features on the First Express Courier & Cargo website. Log file data and other information gathered from registered users of the First Express Courier & Cargo website are used to improve the customer experience of the users of the First Express Courier & Cargo website.
The First Express Courier & Cargo website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. In the future, First Express Courier & Cargo may add other features to those accessed through the First Express Courier & Cargo website Login.
Please also see the First Express Courier & Cargo ‘Conditions of Carriage’ for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of First Express Courier & Cargo.
Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.
For more information on this Privacy Policy, please refer to the detailed section on the privacy policy below.
1. Information collected about visitors to the First Express Courier & Cargo web site:
The First Express Courier & Cargo web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the First Express Courier & Cargo website), type of Internet browser, and visitor’s IP address.
2. Personal Information collected on the First Express Courier & Cargo website:
Several areas of the First Express Courier & Cargo website ask for personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered by First Express Courier & Cargo on the First Express Courier & Cargo website. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, the user’s name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop First Express Courier & Cargo’s services, to provide users access to various First Express Courier & Cargo’s internet-based information and product services, and to bill users for those services if users elect to use them.
3. Manner of use of the user information collected on the First Express Courier & Cargo website
The information collected through the First Express Courier & Cargo website site helps First Express Courier & Cargo identify the type of web site content the customers value most. First Express Courier & Cargo uses this information to market and improve the First Express Courier & Cargo website and its services. First Express Courier & Cargo also use this information to send you email notifications about updates to the First Express Courier & Cargo website, and to contact the users by other means for marketing and other purposes. First Express Courier & Cargo’s policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of First Express Courier & Cargo and its subsidiaries (unless required by law); provided, however, in some cases First Express Courier & Cargo may use suppliers to assist First Express Courier & Cargo in collecting, using or otherwise processing for First Express Courier & Cargo’s benefit the information obtained through the First Express Courier & Cargo website. First Express Courier & Cargo’s practice requires its suppliers to conduct such activities consistent with this policy and First Express Courier & Cargo’s requirements of maintaining privacy of First Express Courier & Cargo’s customers.
4. Use of third party links on the First Express Courier & Cargo website
Parts of the First Express Courier & Cargo website consist of products and services hosted by subsidiaries and third-party businesses. When users leave the First Express Courier & Cargo website to visit one of these sites, the only information transferred to the third-party is the fact that the user came from the First Express Courier & Cargo website.
This practice allows the third-party to monitor their web site traffic, but does not provide them with any information about the users of the First Express Courier & Cargo website. First Express Courier & Cargo is not responsible or liable for the independent privacy policies of third-party sites. Users are advised to consult the privacy policies at those third party websites to determine how the user’s information may be used.
5. Cookies, their functionality on the First Express Courier & Cargo website, how to remove them from the user’s hard drive:
A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser’s application folder on the user’s computer. Once placed onto the user’s computer, the cookie will allow the web site to “recognize” you as a unique user of the website.
Cookies help First Express Courier & Cargo with the capability to personalize information for certain segments of its customer base. They are also are used to allow First Express Courier & Cargo the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, the First Express Courier & Cargo website username can “remember and auto fill” your user ID when users login their First Express Courier & Cargo website Login username on the First Express Courier & Cargo website from their computer.
Cookies can be removed from a user’s hard drive. Also, depending on what type of web browser and what browser version the user of the First Express Courier & Cargo website is using, users may be able to change the properties on their cookie file so that cookies are not used or saved. Please check with the browser provider for more information on removing cookies.